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Our Service Fees

Tripinitiate.com charges service fees for certain travel bookings to cover booking, processing, and customer support services. These fees vary by product type and booking method and are disclosed during the booking process.

Standard Online Service Fees

Category Applies To Code Amount / Notes
Online Air Transaction Fees UK Domestic and International Fees ◊ Up to $75 (per passenger, per ticket basis)
Online Hotel Transaction Service Fees All Hotels Fees ◊ Up to $35 (per night, per room)
Online Car Rental Transaction Fees All Car Rentals Fees ◊ Up to $40 (per rental)
Online Cruise Transaction Fees All Cruises Fees ◊ Up to $200 (per passenger)

Service Fee Policy

General Fee Information
Service fees are displayed in your local currency on the payment page and may vary based on passenger type, including adult, child, infant, senior, student, or military. Service fees are generally non-refundable and may change without prior notice.

Cancellations made within 24 hours of booking confirmation may be eligible for a refund of transaction service fees, subject to airline, hotel, or supplier policies. Cancellations made after 24 hours are not eligible for a service fee refund.

You will only be charged the final total amount quoted and confirmed at the time of booking.

Exclusions from Standard Service Fees

Certain bookings may be subject to additional or higher service fees, including but not limited to:

  • Up to $37.50 per passenger for online holiday package bookings
  • Up to $150 per passenger for online first-class or business-class flight bookings
  • Up to $75 per passenger for open-jaw or multi-city flight itineraries
  • Up to $30 per passenger for bookings originating from high-fraud risk cities
  • Up to $41.25 per passenger for bookings involving different travel dates or nearby alternative airports
  • Up to $150 per passenger for online cruise bookings
  • Up to $75 per passenger for unaccompanied minor tickets

Contact Center Booking Fees

Bookings completed through the Tripinitiate.com contact center may incur higher service fees than online bookings due to the complexity of assisted reservations, international travel, or multi-segment itineraries.

Contact center service fees may range from $11.25 to $187.50 per passenger, or up to $93.75 per passenger for senior travelers.

Important Notice

All service fees are subject to change at any time without prior notice. Regardless of any fee adjustments, you will only be charged the final price confirmed at checkout. Customers are advised to review the total booking cost carefully before completing their reservation.