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The website Tripinitiate.com (“Tripinitiate,” “we,” “us,” or “our”) is designed to assist customers worldwide in researching, planning, and booking travel-related services. By accessing or using this Website, you agree to comply with and be bound by the Terms and Conditions set forth below. These Terms apply to all users of the Website and all travel-related transactions conducted through it and are governed by applicable laws and regulations.
These Terms of Use constitute a legally binding agreement between you and Tripinitiate.com. They govern your access to and use of the Website, including all content, features, functionality, and services offered on or through Tripinitiate.com, whether as a guest or a registered user.
The Website is provided solely to assist users in:
Any use of the Website for purposes other than those stated above is strictly prohibited.
Please read these Terms of Use carefully before using the Website. By accessing or using Tripinitiate.com, or by clicking to accept these Terms when prompted, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy, available at https://www.tripinitiate.com/, which is incorporated herein by reference.
If you do not agree to these Terms or the Privacy Policy, you must discontinue use of the Website immediately.
This Website is available only to individuals who are 18 years of age or older and who reside in the United Kingdom or its territories or possessions. By using the Website, you represent and warrant that you meet these eligibility requirements. If you do not meet them, you must not access or use the Website.
By using Tripinitiate.com, you represent and warrant that:
Failure to provide requested documentation may result in cancellation of a booking without liability to Tripinitiate.
Tripinitiate reserves the right to modify or update these Terms of Use at any time. Any changes will become effective immediately upon posting on the Website. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page regularly, as the Terms are legally binding.
We reserve the right to withdraw, modify, or discontinue the Website or any part of it at any time without notice. We are not liable if all or any part of the Website is unavailable for any reason or period.
You are responsible for:
To access certain features, you may be required to provide registration details. All information submitted must be accurate and kept current. Any personal data you provide is handled in accordance with our Privacy Policy.
If you create an account, you must keep your login credentials confidential. You are responsible for all activity under your account. Notify us immediately of any unauthorized access or security breach. Tripinitiate may disable your account at any time if we believe these Terms have been violated.
All content on Tripinitiate.com, including text, graphics, images, videos, logos, designs, and software, is owned by or licensed to Tripinitiate or its partners and is protected by UK and international intellectual property laws.
You may use the Website only for personal, non-commercial purposes. Limited copying is permitted solely for personal use, such as:
You must not:
Unauthorized use will result in immediate termination of your right to use the Website and may expose you to legal liability.
For permission requests, contact: sales@tripinitiate.com
The Tripinitiate name, logo, and all related branding elements are trademarks of Tripinitiate or its affiliates. You may not use these marks without prior written consent. All third-party trademarks displayed on the Website belong to their respective owners.
You may use the Website only for lawful purposes and in compliance with these Terms. Tripinitiate reserves the right to suspend or terminate access without notice if misuse is suspected and may pursue legal action where necessary.
You agree not to:
Any violation may result in termination of access and liability for damages, legal costs, and losses incurred by Tripinitiate.
Tripinitiate.com may provide interactive features such as forums, chat areas, reviews, comment sections, or user profiles (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit content (“User Contributions”).
All User Contributions must comply with the Content Standards set out below.
Any content you submit is considered non-confidential and non-proprietary. By posting content on the Website, you grant Tripinitiate, its affiliates, partners, and service providers a worldwide, royalty-free, perpetual, irrevocable, and transferable licence to use, reproduce, modify, adapt, publish, display, distribute, and disclose such content for any lawful purpose.
You represent and warrant that:
You are solely responsible for your User Contributions. Tripinitiate does not endorse, verify, or guarantee the accuracy of user-generated content and accepts no liability for content posted by you or other users.
Tripinitiate reserves the right, but does not assume the obligation, to:
We will cooperate fully with law enforcement authorities or court orders requesting disclosure of user identity. You waive and release Tripinitiate and its affiliates from any claims arising from actions taken during investigations or compliance with legal obligations.
Tripinitiate does not undertake to review content before posting and does not guarantee prompt removal of objectionable material. Accordingly, we disclaim all liability arising from user-generated content and communications.
These Content Standards apply to all User Contributions and Interactive Services usage. Content must comply with all applicable laws and must not:
If you believe that content posted on Tripinitiate.com infringes your copyright, please notify us at:
Email: sales@tripinitiate.com
We take copyright matters seriously and may terminate accounts of repeat infringers where appropriate.
All information on the Website is provided for general informational purposes only. While we strive for accuracy, Tripinitiate makes no representations or warranties regarding completeness, accuracy, or reliability.
Any reliance you place on Website content is strictly at your own risk. We disclaim all liability arising from reliance on such information by any visitor or third party.
Content provided by third parties reflects their own opinions and does not necessarily represent the views of Tripinitiate. We are not responsible for third-party content accuracy or reliability.
Website content may be updated or modified periodically; however, not all information may be current at all times. Tripinitiate is under no obligation to update any content.
All information collected through your use of the Website is governed by our Privacy Policy. By using the Website, you consent to all data practices described therein.
To process bookings or requests, you may be required to provide personal and contact information. Certain details may be shared with travel service providers to fulfil your request.
By submitting your information, you consent to being contacted by Tripinitiate or its partners via phone, email, SMS, push notifications, or similar means—including automated or prerecorded messages—for service-related, account-related, or marketing purposes, even if registered on a “Do Not Call” list, where permitted by law.
You confirm that:
Knowingly providing false or misleading information may result in account termination and liability for resulting damages or costs.
Customer service calls may be recorded (with appropriate notice) for quality and training purposes. Please review our Privacy Policy at https://www.tripinitiate.com/ for full details.
All bookings and purchases made through the Website are subject to Tripinitiate’s Terms of Sale, which form part of these Terms of Use. Additional terms may apply to specific services or features.
You may link to our homepage provided the link:
Social media features may allow sharing of limited Website content, subject to these Terms. You must not:
Tripinitiate may revoke linking permissions at any time without notice.
The Website may contain links to third-party websites for convenience. Tripinitiate does not control and is not responsible for third-party content, policies, or practices. Accessing third- party sites is at your own risk.
Tripinitiate does not act as your agent, fiduciary, or legal representative. Our role is limited to facilitating access to travel-related services.
If you make bookings on behalf of others, you are responsible for:
You agree to indemnify Tripinitiate and its partners against any claims, losses, or liabilities arising from failure to meet these obligations.
The Website and all content and services are provided “as is” and “as available.” Tripinitiate makes no warranties of any kind, express or implied, including but not limited to accuracy, reliability, availability, security, or fitness for a particular purpose.
We do not guarantee uninterrupted access, error-free operation, or that the Website or servers are free of harmful components. You are responsible for implementing appropriate safeguards, including antivirus protection and data backups.
To the fullest extent permitted by law, Tripinitiate disclaims all liability for damages arising from Website use, including but not limited to technical failures, malware, data loss, or service interruptions.
To the fullest extent permitted by applicable law, Tripinitiate, its affiliates, partners, officers, employees, agents, and representatives (collectively, the “Covered Parties”) shall not be liable for any losses or damages arising out of or related to your use of, or inability to use, the Website, any linked websites, or any content, products, or services made available through them.
This limitation includes, without limitation, direct, indirect, incidental, special, consequential, or punitive damages, such as:
These limitations apply regardless of the legal theory asserted, including contract, tort, negligence, or otherwise, even if Tripinitiate was advised of the possibility of such damages.
Tripinitiate’s travel partners act as independent contractors, not as employees or agents. We are not responsible for any injury, loss, delay, damage, or expense caused by their acts or omissions, including negligence, insolvency, bankruptcy, or failure to comply with applicable laws. We are also not liable for events beyond our reasonable control, including weather conditions, labour disputes, government actions, or force majeure events.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.
You agree to defend, indemnify, and hold harmless Tripinitiate, its affiliates, partners, licensors, service providers, and their respective officers, directors, employees, contractors, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
These Terms of Use and any disputes or claims arising out of or in connection with the Website shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict-of-law principles.
You agree that the courts of the United Kingdom shall have exclusive jurisdiction, and you waive any objection to venue or jurisdiction in such courts.
We aim to resolve concerns efficiently and fairly. If you have a complaint regarding the Website, bookings, customer service, or these Terms, please contact us at:
Email:- sales@tripinitiate.com
We will attempt to resolve the matter within 60 days. If resolution is not achieved, you may pursue the claim through arbitration or a small claims court, where permitted by law.
These Booking Services terms apply when you use Tripinitiate.com to book travel-related services, including flights, accommodation, or car rentals. These terms supplement and form part of the main Terms of Use, all of which remain fully applicable.
When you make a booking through the Website, you agree to comply with the terms, conditions, and policies of the applicable travel service provider, whether selected by you or arranged through the Website.
Failure to comply with provider rules may result in:
You are solely responsible for all applicable fees, taxes, surcharges, and charges associated with your bookings.
Tripinitiate is not responsible for any losses, damages, or expenses resulting from a travel provider’s failure to perform services, including insolvency, financial default, operational shutdown, or reorganisation.
In such cases, your sole remedy lies with the travel provider, not Tripinitiate, even where we were aware of potential risks.
Tripinitiate does not maintain detailed information regarding the accessibility or suitability of travel services for individuals with disabilities. For accessibility-related inquiries, please contact the relevant travel provider directly before booking.
International travel involves inherent risks. You are responsible for ensuring that you meet all entry, exit, health, and documentation requirements, including valid passports, visas, and vaccinations.
We recommend reviewing official UK government guidance prior to booking:
Prices may be displayed in different currencies based on your location or selected preference. The amount confirmed at checkout is the amount authorised.
If you pay by card, exchange rate fluctuations or bank processing times may result in differences between the quoted amount and the amount appearing on your statement. Tripinitiate is not responsible for exchange rate changes or bank-imposed conversion or international transaction fees.
Refunds will be issued in the original transaction currency.
We accept major credit and debit cards, including Visa, MasterCard, and American Express, issued in the UK and selected other countries.
Accommodation and car rental bookings are confirmed only upon receipt of confirmation email.
To prevent fraud, high-risk transactions may be temporarily suspended for verification. By booking, you authorize Tripinitiate and its payment processors to:
All payment information is handled securely and in accordance with applicable data protection laws.
Promotional codes may be used to reduce Tripinitiate service fees on eligible bookings. Promo codes:
Discounts apply only to service fees and are capped at the promo code value. Some promotions may only be available through customer service.
Promo codes cannot be applied retroactively after a booking is completed. Tripinitiate reserves the right to modify, withdraw, or cancel promotions at any time and to cancel bookings resulting from promotional errors.
The final price displayed at checkout is binding and no additional discounts will be applied later.
Airline Rules, Changes, and Pricing
All airline tickets booked through Tripinitiate.com are subject to the individual airline’s Conditions of Carriage, fare rules, and terms of use. Your contract for air travel is directly between you and the airline.
Airlines may modify flight schedules, aircraft, routes, or cancel flights at their discretion, which may impact your booking. While we make every effort to display accurate pricing and information based on data provided by airlines, errors may occasionally occur. If a booking is listed with incorrect pricing or details due to system or supplier error, Tripinitiate or the airline reserves the right to cancel or refuse the booking prior to ticketing. If payment has already been taken and the booking is cancelled for this reason, a full refund of the charged amount will be issued.
Frequent Flyer Programs
Frequent flyer miles, loyalty points, upgrades, or airline-specific discounts may not be applicable to tickets booked through Tripinitiate.com unless explicitly stated by the airline.
Code Share Flights
Some flights operate under code share agreements, meaning the flight may be marketed by one airline but operated by another. Check-in and baggage policies typically follow the operating carrier’s rules. Please verify details with the airline listed on your ticket.
Hazardous Materials
UK law strictly prohibits the carriage of hazardous materials in carry-on or checked baggage, including explosives, flammable substances, corrosives, or similar items. Violations may result in fines or imprisonment. Limited exceptions apply for personal medicinal or toiletry items and certain smoking materials, subject to quantity restrictions. For more information, visit: https://www.caa.co.uk/Passengers/Before-you-fly/Baggage/
Prohibited Ticketing Practices
Airlines generally prohibit ticketing practices such as:
If you engage in these practices, the airline may cancel your ticket, deny boarding, or charge the fare difference. Tripinitiate does not guarantee airline acceptance of such tickets, and you agree to cover any airline-imposed penalties or charges.
Flight Segment Usage
Most airlines require flight segments to be used in sequence. Failure to use earlier segments without notifying the airline may result in cancellation of remaining segments without refund. Unused segments must be cancelled prior to departure where permitted under airline rules.
Taxes, Fees, and Surcharges
Government taxes, airline fees, and applicable surcharges are included in the total fare or itemized during checkout. Tax rates apply at the time of purchase; any retroactive increases imposed by authorities are your responsibility.
International travel may involve additional entry, exit, or airport fees not included in your ticket price. Multi-airline itineraries may also incur non-refundable per-ticket fees. Tripinitiate is not responsible for taxes or duties imposed by third parties, except for its own income tax obligations.
Paper Ticket Fees
Where paper tickets are issued, third-party suppliers may charge service and delivery fees. Additional fees may apply if tickets must be reissued due to rerouting, failed delivery, or incorrect address details.
Itinerary Changes
If permitted by airline fare rules, changes to flights may incur:
Fees vary by airline, route, fare type, and timing of the change.
Cancellation and Refund Policy
Agent-Assisted Service Fees
Cancellation Within 24 Hours (Per Passenger, Per Ticket):
Cancellation After 24 Hours:
| Booking Type | Domestic | International |
|---|---|---|
| Economy – Future Credit | $50 | $75 |
| Economy – Refund | $100 | $250 |
| Business/First – Credit | $100 | $100 |
| Business/First – Refund | $250 | $250 |
Changes (Exchange Fees):
| Timeframe | Economy | Business / First |
|---|---|---|
| Within 10 days | $50–$75 | $100 |
| Beyond 10 days | $100–$250 | $250 |
Agent-assisted waivers may apply for special cases such as bereavement, medical reasons, duplicate bookings, infant tickets, military travel, routing changes, or name corrections, subject to airline approval.
Refund Processing
Cancellations must be requested by phone. Refunds are subject to:
Refund requests will receive an acknowledgment email with a tracking number; this does not guarantee approval. Airline decisions are final. Approved refunds may take 60–90 days to process. Tripinitiate service fees are non-refundable. If a supplier denies the refund, any applicable post-ticketing fees charged by Tripinitiate will be refunded, but booking fees will not.
Web Check-In
By selecting automatic web check-in, you authorize Tripinitiate to complete check-in formalities on your behalf in accordance with the airline’s terms and conditions.
Seats, Meals, and Special Requests
Seat assignments, meals, frequent flyer benefits, and special service requests are not guaranteed and are subject to airline availability and policies. Paid seat fees and Tripinitiate service fees are non-refundable. Passengers should confirm special requests directly with the airline prior to departure.
Baggage Policies and Fees
Baggage allowances and fees vary by airline, route, fare type, and destination. Many airlines charge for checked baggage, overweight items, or excess pieces. These fees are typically non- refundable. Always verify baggage policies directly with the airline before travel.
Additional Airline Fees
Airlines may charge additional fees at the airport for services such as excess baggage, seat upgrades, or priority services. Some airlines offer no complimentary baggage allowance. These charges are determined solely by the airline.
Entry and Exit Fees
Certain destinations impose airport, entry, or exit fees not included in your ticket price. You are responsible for paying these charges. Please review official UK travel guidance before departure:
https://www.gov.uk/foreign-travel-advice
Trip Types
>One-way, round-trip, and multi-city itineraries are governed by the applicable airline rules. Multi-city bookings may involve different airlines with varying policies.
Combo Fares
Combo fares consist of two or more one-way tickets, each governed by its own airline rules. Changes or cancellations apply separately to each ticket and may result in multiple fees. You are responsible for managing each segment.
Upgrade Benefits
Upgrade benefits such as seat selection, carry-on baggage, or priority boarding are subject to airline terms and availability and are not guaranteed.
Check-in Requirements
At check-in, guests must present a valid government-issued photo ID along with a cash deposit or a credit/debit card in their own name, as required by the hotel at its sole discretion. Some hotels may not accept debit cards. Any deposits requested by the hotel are separate from and in addition to payments made to Tripinitiate.com.
Occupancy
Hotels generally do not guarantee accommodation for more than two adults per room. Additional guests may be permitted at the hotel’s discretion and may be subject to extra charges, payable directly to the hotel.
Late Arrival or No-Show
If you are delayed or unable to check in on the first night of your reservation, you must notify the hotel directly. Failure to check in or inform the hotel may result in cancellation of your reservation without a refund, in accordance with the hotel’s individual no-show policy.
Changes and Cancellations
Hotel cancellation and modification policies vary by property and rate type. Some bookings may be non-cancellable or non-refundable, while others may allow changes subject to penalties. Please review the hotel’s specific cancellation policy carefully before booking. Changes to prepaid reservations, where permitted, may require a new booking. Tripinitiate.com is not obligated to refund any amounts except as expressly stated in the applicable policy.
Accessibility and Disability Needs
Guests requiring accessibility accommodations, including service animals or mobility assistance, should contact the hotel directly prior to booking to confirm availability and suitability.
Room and Special Requests
All room preferences, including bed type, smoking or non-smoking rooms, or other special requests, are subject to availability and the hotel’s discretion and are not guaranteed. Guests must verify such requests directly with the hotel. Tripinitiate.com does not control or manage these requests.
Age Requirement
Guests must be at least 18 years old or meet the hotel’s local legal age requirement to make a reservation. Hotels may require age verification, a valid ID, and a payment method at check-in.
Pricing Accuracy
Guests are advised to review room rates and booking details carefully, as discounted rates may include restrictions such as non-cancellability. While Tripinitiate.com strives to display accurate pricing and information, errors supplied by hotels may occur. In such cases, Tripinitiate.com reserves the right to cancel or refuse the booking. If a booking is cancelled due to such an error after payment has been made, a full refund will be issued.
Mandatory Fees
Tripinitiate.com charges include only the base room rate, applicable taxes, and selected amenities. Mandatory resort fees or additional hotel-imposed charges, if applicable, are payable directly to the hotel at check-in.
General Conditions
All car rentals are governed by the rental company’s standard rental agreement, which must be signed by the renter at vehicle pick-up. Tripinitiate.com is not a party to this agreement. If incorrect pricing or rental details are provided by the rental company, Tripinitiate.com reserves the right to cancel the booking. Any amounts charged in such cases will be refunded.
The minimum age to rent a vehicle is 19, subject to location and vehicle category restrictions. Drivers under the age of 25 may be subject to a young driver surcharge. Additional drivers will incur extra fees.
For retail-rate rentals, Tripinitiate.com is not the merchant of record. Your card is used to guarantee the reservation, and the rental company will charge you directly at pick-up. A valid driver’s license and a credit card in the renter’s name are required. Specific vehicle models are not guaranteed.
Rental companies are solely responsible for collecting and remitting applicable taxes and fees, which vary by location. Tripinitiate.com acts only as an intermediary and is not a co-vendor.
General
Tripinitiate.com acts solely as an agent for featured airport parking providers. By booking parking services, you enter into a direct contractual agreement with the parking provider, subject to their terms and conditions in addition to these terms.
Parking Requirements
Prices and Payments
Cancellation Policy
Service Fees for Online Bookings (Tripinitiate)
| Service Fees | Applies To | Code | Amount |
|---|---|---|---|
| Online Air Transaction Fees | UK Domestic and International Flights | Fees ◊ | Up to $75 (per passenger, per ticket) |
| Online Hotel Transaction Service Fees | All Hotels | Fees ◊ | Up to $35 (per room, per night) |
| Online Car Rental Transaction Fees | All Car Rentals | Fees ◊ | Up to $40 (per rental) |
For any questions or concerns regarding service fees or bookings, please contact Tripinitiate:
Email:sales@tripinitiate.com
Phone: +1 (844) 327-3609
Address:
