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When you make a reservation through Tripinitiate.com, any changes, cancellations, or amendments to your booking may be subject to fees charged by airlines, hotels, or other third- party travel providers. These fees vary based on the provider, fare type, service booked, and specific booking conditions.
In most cases, change or cancellation requests must be submitted at least 72 hours prior to the scheduled departure or service date. Some providers may require earlier notice or apply stricter rules. To avoid unexpected charges, we strongly recommend contacting our customer support team to review the fare rules and conditions applicable to your booking before requesting any modification.
Most tickets booked through Tripinitiate.com are non-refundable, in accordance with the policies set by our travel partners. If your fare permits cancellation, refunds may be issued as a future travel credit with the same provider and traveler name, subject to the provider’s validity period and usage conditions.
All cancellation requests must be submitted before the scheduled departure. Requests made after departure are generally not permitted. If a travel credit is used for a new booking, any difference in fare will be payable by the traveler. Our support team is available
Cancellation penalties are typically determined by how far in advance the cancellation is requested. The table below provides a general guideline; actual penalties may vary depending on the provider and fare rules:
| Days Prior to Departure | Cancellation Fee | Refund Eligibility |
|---|---|---|
| 90+ days | No penalty | ✔ Full refund (minus any non-refundable deposits) |
| 89–75 days | Deposit forfeited | ❌ No refund of deposit |
| 74–61 days | 50% of total fare | ❌ Partial refund |
| 60–31 days | 75% of total fare | ❌ Very limited refund, if any |
| 30–0 days | 100% of total fare | ❌ No refund (full penalty applies) |
To qualify for a refund, your booking must have fare rules that allow cancellations, and a refund request must be submitted through Tripinitiate.com. “No-show” bookings—where a traveler fails to use the booked service—are typically non-refundable.
In certain cases, we may request a refund waiver from the travel provider on your behalf; however, approval is entirely at the provider’s discretion.
Once your request is submitted, you will receive an email acknowledgment with a tracking number. This confirmation only indicates receipt of the request and does not guarantee approval.
If approved, refunds are processed according to the provider’s policies and may take 60–90 days to reflect on your original form of payment. Provider-imposed penalties are deducted from the refundable amount. Tripinitiate.com service fees and booking fees are non- refundable, and an additional per-passenger, per-ticket service fee may apply for processing approved refunds.
If a refund request is denied by the provider, any applicable post-ticketing service fees collected by Tripinitiate.com will be returned within 21 business days, where applicable.
